Skip to content

New pilot program improves efficiency in reporting student absences

Westlock Elementary School one of two schools in PHSD using new SafeArrival app
safearrival-at-wes
SafeArrival is a new absence-reporting and notification system that allows parents to pre-report their child’s absences at any time, night or day. The pilot program began Feb. 20 at Westlock Elementary School (WES), which is one of two schools in the Pembina Hills School Division piloting the program in the 2023-2024 school year. The new, more efficient absence reporting app is expected to be implemented in most schools in the division by the end of the school year. File photo

WESTLOCK — SafeArrival is now in use at Westlock Elementary School (WES) and helping parents and staff ensure children’s absences are reported in a timely way.

The new pilot program at WES began Feb. 20 and was implemented for the remainder of the school year. It is one of two PHSD schools piloting the app in 2023-2024, with Barrhead Elementary School the other institution piloting the program since the fall. 

SafeArrival is a new absence-reporting and notification system that allows parents to pre-report their child’s absences at any time, night or day. It also uses the SchoolMessenger automated notification system to contact parents when their child is absent and their absence has not been reported.

“SafeArrival is an extension of a system already used in the division to communicate with parents (School Messenger). It is a tool intended to provide more methods, available 24-7 for parents to pre-report their child’s absences,” said assistant communications coordinator Jan Carswell.

The new system also serves as a way for parents to explain absences that haven't been reported to the school through automatic notifications and it helps streamline the attendance process for school staff. 

At the moment, most parents report absences through direct emails or phone calls to the school, added Carswell.

There are three ways that parents can use the SafeArrival system — through the School Messenger app, through the SafeArrival website (https://home.schoolmessenger.ca) or by reporting an absence by calling the toll-free number available 1-833-568-2538 and using the automated phone system. 

“It is a tool that enhances our existing attendance procedures at our school, especially in terms of parent reporting methods and automated notifications to parents for unexplained absences,” said Carswell.

Carswell noted that while the two largest elementary schools in the division are currently piloting SafeArrival, both WES and Barrhead Elementary School, they will move ahead with plans to fully implement the app at most, if not all schools by the end of this school year.

“It made sense to add this tool to support effective communication with parents,” Carswell concluded.   

[email protected]


Kristine Jean

About the Author: Kristine Jean

Kristine Jean joined the Westlock News as a reporter in February 2022. She has worked as a multimedia journalist for several publications in Ontario, Saskatchewan and Alberta, and enjoys covering community news, breaking news, sports and arts.
Read more



Comments

push icon
Be the first to read breaking stories. Enable push notifications on your device. Disable anytime.
No thanks